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The Countertop Factory, Inc.
The Countertop Factory

Kitchen Countertop Frequently Asked Questions (NC)

What is a Hard Surface Counter top?
There are many different types of hard surface counter tops, such as Granite, Marble, Soapstone, Onyx, and Limestone.  These are natural materials and mined in quarries all over the world.

What is a Solid Surface Counter top?
This is a man-made material that does not stain, does not require sealing and will not promote bacteria growth.  This material has the ability to be bonded together, allowing a “seamless” appearance.  The seams are meant to be inconspicuous, but not invisible.  These materials generally come with a 10 year manufacturer warranty.

What is a Quartz or Engineered Stone countertop?
This material has the look and feel of natural stone, but is actually stronger due to its engineered make-up.  This is a man-made material that does not stain, does not require sealing and will not promote bacteria growth.

How should I clean and care for my countertops?
Each product requires different care and maintenance.  For solid surface countertops, avoid abrasive cleaners.  Warm soapy water, and most common, household cleaners should be fine.

For natural stone products, warm soapy water should be sufficient.  To avoid water streaks, wipe counters dry after cleaning.  Avoid cleaners with citrus / acidic additives.  Any cleaners that contain dye should not be left on the stone counters for any length of time.

Can I stain my countertops?
Almost anything can be stained, but sealed natural stone will resist most common stains.  Most stains can be removed by applying a poultice paste, which will absorb the spill.  After the paste is thoroughly dry, it is wiped off and the stain would be completely removed.  You can actually make this paste at home with a mix of baking soda and club soda.

How often do I need to seal my natural stone countertops?
The ‘Marble Institute of America’ recommends sealing once every 6 to 12 months.  Using highly acidic or harsh chemicals may deteriorate the original seal, therefore requiring sealing more often.  If water is no longer beading up on the counter, it’s time to reseal.  Over sealing can lead to a hazy look.  Engineered Stone / Quartz, solid surface do not require sealing.

I left a cold drink on my granite kitchen countertop and there is a dark ring.  What do I do?
Nothing,   just as the cold liquid inside the glass pulled water from the air to create sweat on the outside of the glass, the cold has condensed water ( under the sealer ) within the stone.  Simply remove the glass; wipe up the excess water, the condensed water within the stone will dissipate after a few hours.

Do I have to have a seam in my granite?
Kitchen configuration and raw material “slab size” dictate whether a kitchen will require a seam.  Granite slabs lengths range between 100” to 125”.  Quartz / Engineered Stone slabs average sizes are 52” x 118; larger slab sizes are slowly becoming available.

What will my seams look like?
For stone counters, the standard seam allowance can range from 1/16” to 1/8” wide.  A color matched stone adhesive is used to join the two pieces of counter top.  Once cured, in about 3 hours, the adhesive is food safe.  Seams, at times are necessary, and not invisible.  We will do our best to provide a clean seam, and color match the basic color tone of your granite. For Solid Surface, seams will be inconspicuous, not necessarily invisible.

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Want to know more about The Countertop Factory? Then make sure to check out our FAQ section. Mostly everything you need to know about our Raleigh countertops can be read on that page. Then if there’s anything else that you would like to know, you can give The Countertop Factory a call and we will answer any and every question that you have. You’ll be happy to know that we are one of the biggest fabricators and installers of granite countertops in North Carolina. All of our Raleigh countertops are made with First Quality materials. If you’re looking to improve the kitchen counter top of your home or business, then give us a call. Our licensed, bonded and insured granite kitchen counter top installers will cut out the shape and size onsite to ensure that it fits properly.
One question you may have when first visiting the web site of The Countertop Factory is what types of kitchen countertops we have available. Well, you have a great selection of Raleigh countertops to choose from, and that’s for sure. You also have many name brands to decide from. Some of the materials you can choose for your next kitchen countertops installation are:

  • Laminate countertops

  • Quartz countertops

  • Marble countertops

  • Granite countertops

  • Solid surface countertops

  • Soap stone countertops

  • Bamboo surface countertops

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Petersburg, FL (727-527-7262)
3112 44th Avenue North, St.
Petersburg, FL 33714

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When choosing the Raleigh countertops that you want for your home or business, you’ll also need to decide the edge profile that you would like to have. You can have a rounded, angular or a variety of other styles for the edge profile of your granite kitchen countertops. Some of the edge profile styles that you have to choose from our standard selection include: eased, half bullnose, bevel and radius. Then in our upgrade selection you can get the full bullnose or large ogee edge profiles. Areas we service  in North Carolina include: Raleigh, Cary, Wake Forest, Morrisville, Garner, Apex, Holly Springs, Fuquay Varina, Wendell, Zebulon, Durham, Pittsboro, Wilson County, Wake County and Chatam county.Give us a call today to find out more about our Raleigh countertops!